FAQ

Conference Touch-Tone Quick Reference
This touch-tone guide is for use while on a conference call. Note that all touch tone commands can be activated either from the telephone keypad or from w...
Wed, 6 Jun, 2018 at 4:54 PM
What does GlobalConference cost?
We offer both hosted (toll-free) and participant-paid (toll) conferencing solutions and an array of additional conferencing solutions. To get a better ide...
Wed, 6 Jun, 2018 at 4:55 PM
Is there a surcharge on GlobalConference calls?
There may be surcharges for state and federal taxes and Universal Service Fund fees. These surcharges will be based on a calculation of the percentage fees i...
Wed, 6 Jun, 2018 at 4:55 PM
Can I have multiple access codes under my account?
You enable this feature under the “My Account” section of the website. You can also label each of your access codes for easy management.
Wed, 6 Jun, 2018 at 4:56 PM
What if participants call in late?
Participants can join at any time during the conference.
Wed, 6 Jun, 2018 at 4:56 PM
What will the first caller hear upon entering a call?
The first caller to arrive for a conference will hear hold-music until a second party enters the conference.
Wed, 6 Jun, 2018 at 4:56 PM
Does the number of participants affect the quality of a conference?
In any conference call, no matter what conference bridge or provider you use, the clarity will decrease somewhat as you add more participants. The more co...
Wed, 6 Jun, 2018 at 4:56 PM
Do you provide local numbers in my area code to reach your service?
We do not provide customized local numbers for any one person's area code. Our conference facilities are centrally located to balance long distance serv...
Wed, 6 Jun, 2018 at 4:56 PM
How do I know my conference is secure?
There are several different privacy features provided with our service. Each call has a unique access code for entry and callers announce themselves when the...
Wed, 6 Jun, 2018 at 4:57 PM