In November 2020, Global Conference will be moving to Callbridge. Your basic teleconferencing service will remain mostly unchanged, dial-in numbers and access codes will remain the same.


The good news is that you will also get access to some great new features, including video conferencing, screen sharing and much more!


Learn more about all Callbridge features on the Callbridge support site.





GLOBAL CONFERENCE

CALLBRIDGE

Organizer Access code

and Subscriber PIN


Moderator PIN

Calling in as conference ‘Organizer'

Calling in as conference ‘Moderator’

  1. Call your assigned dial-in number

  2. Enter your ‘Moderator PIN

  3. Press the pound key #



It is no longer required to enter the star key before the organizer access code.
The subscriber PIN is also not needed.

Billing


All accounts will now renew on the first of the month

Billing dates used to depend on when you initially signed up. On the new platform, all accounts will be billed on the first of each month. Where your billing date was not previously the first, you will have been credited with a prorated amount for October 2020 to ensure you were not overcharged.


Access all previous invoices and view your billing history since moving to the upgraded platform via the admin portal. Learn how to access your admin portal.


Logging in to your account

New login link

  1. New unique login link (check your email inbox or contact support if you're not  sure what that is)
  2. Same email address
  3. Same password

Old account dashboard


New updated dashboard design




Schedule a conference

Schedule a conference


  1. Click ‘Schedule

  2. Choose a date/time

  3. Add participants you want to invite

  4. Choose optional dial-in numbers

  5. Click ‘Schedule’ to notify invitees

  6. The meeting will be added automatically to the default calendar application connected to your email account and all invitees will receive an email invitation.


It is no longer required to choose the number of participants who will attend. By default, you can have up to 1000 attendees via phone.

Moderate a conference from your computer using the ‘Conference Manager’Join the ‘online meeting room’ from your computer



  1. Login to your new FreeConferencePro account

  2. Click on ‘START’

  3. If your audio is connected via phone, select ‘view only’`


OR

Click or tap 'Join Conference' use the microphone from your computer.


Call recording

Call recording


  1. All audio recordings will be available indefinitely - they will no longer expire after 30 days

The conference will start when:


  1. The second caller joins

  2. The host joins


Waiting room

  1. Waiting room off - conference starts when second caller joins

  2. Waiting room on - conference starts when moderator (host) joins


Entry & Exit notifications


Chimes and Name Announce


  1. No separate settings for entry/exit - only on or off

  2. Name announce only for host not possible

Subscriber PIN

No longer required


  1. Host only needs to call in using moderator PIN to initiate recording.